Contact us....

Mill House Caravan Park
Pleasant Valley
Stepaside
Pembrokeshire
SA67 8LN

01834 812069
@stayinpembs

Corona Virus Information

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This page will be updated with current information useful before, during and at the end of your stay - please scroll through and revisit. For full current regulations check here

• There will be no legal limits on the number of people who can meet, including in private homes, public places or at events.
• Businesses which were required to be closed will be able to re-open. This includes nightclubs.
• Premises which are open to the public and workplaces will have more flexibility about which reasonable measures they take to minimise the risk of coronavirus. But these should be tailored to their risk assessment and their specific circumstances.
• Face coverings will not be a legal requirement in hospitality settings where food and drink is served, but will continue to be required in most indoor public places

We're fully open with shared facilities available

Pubs & Restaurants and other visitor attractions are open - please check for any restrictions as each business has been asked to take the steps they think are appropriate to help reduce the risk of spreading coronavirus

We're implementing systems to deliver the best service we can while working within given government guidelines to help protect our customers, our staff and ourselves. We may pass on your contact details to NHS Wales Test Trace & Protect Service if requested to do so - this is limited to your name, contact number and the dates/times of your visit.

Laundry - available other than Saturdays
The Office will remain closed

We will be asking all our customers to be patient and respectful with any necesary changes. We have been fortunate in our local area with very few instances of Covid-19 and there is some anxiety within our local community over the impact of a large influx or visitors. So we'd particularly like you to be mindful as you move about - if the path is narrow arrange to be in single file when passing others for example.

Thanks for the overwhelming support of our guests. We're very grateful and appreciative -it's meant a lot to us.

We hope to see you soon

Simon & Amanda

Pre-Arrival

Please do not travel if you or any of your party are feeling unwell or showing symptoms of Covid-19. We require notice before you arrive and preferably by email to confirm no one in your party is suffering with Covid-19 or displaying symptoms. If you reside in an area under local lockdown rules and are not permitted to travel or stay overnight it's your responsibility to abide by the law - this applies if any members of your extended household reside in a restricted area too.

Social distance in Wales is 2 metres (and it's actually the law) although it no longer applies to children aged 11 or under

On arrival one person only should approach reception - please observe social distancing. I'm afraid we won't be able to exchange the customary handshakes or hugs! Shops and services that have being doing a great job of serving us for the last few months will need to adjust to significantly increased numbers - we'd recommend bringing some supplies with you to avoid the need for shopping particularly on arrival day.

Arrival times - 4:00 p.m. for Holiday Caravans, Camping from 3:00 p.m. and with Touring remaining at 2:00 p.m.

For touring and camping customers we'd recommend bringing gloves and sanitiser for handling waste emptying & water refilling.

During your Stay

If you or anyone in your party becomes unwell with symptoms of Covid-19 please isolate yourselves immediately and return directly home if possible. Contact us on 07771 638280/07795 547311 or by email holiday@milhousecaravan.co.uk.

Please maintain a social distance – even if it’s not something you feel the need to do for your personal safety we’d ask you to do it out of respect for other people who may feel more anxious than you do.

Welsh law may impose restrictions that may vary from those in other parts of the UK.
Currently Wales is in Alert Level 0

Visitors to the park are not permitted without prior arrangement.

Do not walk in-between or behind other people’s caravans or pitches

When walking or cycling on the Park please move to your left when approaching others.

Please show similar respect for our community

You are responsible for your children, please do not allow them to behave in a way that puts others at risk.

Observe any safety signs or requests to help keep everyone safe.

Play Equipment

The play area is not supervised, we are asking all parents/guardians to assess the safety of their children while using the equipment. There is a sanitising station on the hut beneath the ladder of the slide. Any used tissues, face masks etc. should be disposed of securely and not be placed in the recycling bins.

Before leaving

For the safety of our staff, ourselves and other guests you are required to inform us if anyone in your party has been unwell or displayed symptoms of Covid-19 during your stay. For absolute clarity we still require confirmation before you leave that you have not been unwell or displayed symptoms of Covid-19. The simplest way to do this is by email.

If you are staying in one of our caravans prior to departure please secure the windows in the ventilated position in all rooms.

Dispose of all rubbish, unwanted food items etc.

Leave the caravan unlocked with the keys on the table

Digital Welcome Folder

Currently there are takeaway options - some require pre-booking a collection slot. Use this link to Saundersfoot Connect for up to date info.

Refuse & Recycling: Red Top Bins are for dry clean recycling only NO GLASS or FOOD Black Top Bins for all general waste and glass Please do not send children to dispose of rubbish if they are not able to distinguish. The bins are not for old furniuture, tents and large items and cartons etc. there is a waste & recycling centre at Cranes Cross between Pentlepoir and New Hedges on the Tenby Road

Message from Pembrokeshire County Council:

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Message from local Health Board:

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